Frequently Asked Questions

  1. How should I keep my diffuser burning ?
  2. I am having difficulties lighting it. It keeps going out. What can I do ?
  3. Safety instructions
  1. Set up the Diffuser
    1. Take the outer cap off. The surface of the burner should be dark all over.
    2. Wait a few minutes before lighting it to allow vapor to evaporate.
    3. Us e a lighter to light it and let it burn for 2-3 minutes.
    4. Blow out the flame.
    5. Put the second cap (the one with holes in it) on the burner to avoid the risk of burns.
    6. Dress up the diffuser with one of our decorative lampshades.
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  2. What should I do when the bottle is empty?
    1. Unscrew the bottle cap and remove the burner and wick from the empty bottle.
    2. Open a new bottle of Catalytic Burner Perfume.
    3. Insert both strands of the wick in the bottle and screw on the cap.
    4. Let the wick soak up the perfume for about 15-20 minutes.
    5. Light it with a lighter and let it burn for 2-3 minutes.
    6. Blow out the flame.
    7. Put the openwork cap on the burner to avoid the risk of burns.
    8. Dress up the diffuser with one of our decorative lampshades.
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  3. Can I use other perfume brands?
    The Les Parfumables® Catalytic Burner has been developed to be used for best results with Les Parfumables® Catalytic Burner Perfumes. 3eDegre.SA makes no guarantees concerning the Safety or Quality of the use of other perfume brands and requests that you follow the instructions for use closely.
  4. How should I keep my diffuser burning ?
    The burner is designed to keep going as long as you are in the room, based on the size of a 90m3 room. For a smaller room, blow out the Diffuser flame after 15-20 minutes. For a large room the Diffuser may need to be lit for a longer or lit several times, to adequately diffuse the perfume.
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  5. I am having difficulties in lighting it. It keeps going out. What can I do ?
    You have probably left the openwork cap off the bottle, or your Catalytic Burner is worn out. However, you can get it working again for a good while by doing the following:
    Instructions: Fit a new bottle of perfume and leave the cover on the Burner for a day or two to let the wick soak up the perfume. Once the burner is dark all over and moist with perfume, light it and let it burn for 10 minutes. Wait until any black smoke has dispersed before blowing the flame out. You can repeat this procedure several times before the burner has reached the end of its life.
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  6. Intructions for Use
    - Keep out of reach of children.
    - If accidentally swallowed, immediately consult a doctor and present the bottle.
    - Use and store in a well-ventilated room. Do not store near a flame, a source of heat or electric sparks.
    - Do not smoke nearby.
    - Do not inhale the vapor.
    - Do not leave the burner lit in an empty room.
    - Do not throw left-over material down the drain.
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  7. IMPORTANT : Warnings
    Please note that our products have been tested for use as recommend above. The use of these products without respecting the instructions, or using different brands of perfumes, oils or any other products is not approved by our safety department and can some risks can arise. 3eDegre.SA makes no guarantee concerning the Safety or Quality of such use, and requests that you follow the instructions for use closely.
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At this economical price you can place this high temperature diffuser everywhere you wish.

Where can you find Les Parfumables® ?

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- Our customer service department will do its best to answer your questions. Moreover, thanks to our long distance selling agreement you can mail order all of our products.

- If you wish to be called back, simply email us your telephone number, and your preferred contact times and our customer service department will call you back.

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